Cookies Policy

What is a “cookie”?

The primary use of the cookies is to collect data, provide accurate content and provide statistics from the way this website is used. This helps us understand how users are navigating on the website, what pages are browsed and what areas are mostly clicked on. This data allows us to improve the website and provide the users with a better browsing experience.

Cookies allow the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may reside longer. No personal information is stored, saved, collected or further processed.


What cookies are in use on this website?

Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device.

This complies with recent legislation requirements and more specifically the General Data Protection Regulation 2016. The legislation mandates that websites must obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s device.

Please note that third party cookies have their own privacy policy and cookie policy and we would therefore recommend that you read those policies.


All of the following cookies are currently in use on the website:


Cookie Name Purpose Persistent or Session

_ga This cookie is used to remember who previously visited the website (Google Analytics) Expires after 2 years

_gid This cookie is used to distinguish users who visit the website (Google Analytics) Expires after 24 hours

_gat This cookie is used for visitor recognition, it is usually written to the browser upon the first visit (Google Analytics) Expires when session ends

Datr This cookie is set when a web browser accesses Facebook. (Facebook) Expires after 2 years

Fr This cookie is set by Facebook to encrypt the users’ ID and browser ID (Facebook) Expires after 3 months

locale This cookie is set to remember the browser language set by the user Expires after 7 days

vuid This cookie is used to display and deliver videos from a third party called Vimeo Expires after 2 years

IDE This cookie is used for website optimisation, re-targeting and attribution of online adverts. ( Expires after 1 year


What information is gathered?

Most of the information that is gathered regards how the website is being used and browsed by its users. As mentioned previously, no personal information regarding website users is stored, saved, collected or further processed.


Consent for cookies

Any cookies in use on this website which are critical to its operation will not give the ability to opt-out. If you wish to opt-out of any third party non critical cookies, please refer to the following section.


How to opt out?

To opt out of Google Analytics cookies, visit the following link. All the information required to opt out of Google Analytics are detailed


How to delete the cookies that are stored on your machine?

If you want to delete the cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can also access them through your internet browser.


Mobile devices users

The same cookie policy applies to users who are browsing the website using a mobile device, smartphone, tablets or any other portable electronic device that enables its users to browse the internet.


Additional information about cookies

Please refer to the ICO’s following page for more information about cookie policies:


Please refer to the following page for general information about cookies and guidance on how to delete cookies that are stored on your machine:



Please refer to the following page for more information about Google Analytics:


Additional information about cookie policy

If you have any further question or queries with regards to this cookie policy, please get in touch with the person responsible for data protection at or call 0203 815 6900. In this Notice, “We”, “Us” and “Our” means Clece Care Services Ltd. (the Company), the provider of your care, Clece S.A, which is the parent company to the Company. “You” means the client on whose behalf the Company are providing the service that you or your nominated third party, such as your local authority, have requested.

We are committed to maintaining the accuracy, confidentiality and security of your personal information. Data protection law provides you with a right to be informed about the processing of your personal information. This Notice describes the personal information that we collect from or about you, and how we use and to whom we disclose that information. Where it is appropriate to the delivery of the service and in accordance with our contract with you or as required by law, we may also prescribe additional purposes and longer retention periods to those set out below.